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Trust UrbanFly Apparel for your embroidery needs. We have the experience to bring you both screen printing and embroidery with pricing that’s within your budget. We offer up front pricing with no surprises. Below is some useful information on our embroidery service and how to place an order.


What affects pricing

Pricing for custom embroidery service is based on several factors. In order for us to provide you with an accurate quote, here are some things we need to know about your project.

There are hundreds of different items to have embroidered ranging from budget t-shirts to high end apparel. The type of garment you select will be the starting point.

The number of items you are ordering will affect pricing. Custom apparel is quantity driven. The more you order, the more you can take advantage of the price breaks put in place.

The areas on the garment to be embroidered. Multiple print areas will obviously require additional costs.

Pricing depends on the total thread count in your logo or design. The larger or more detailed your design, the higher the tread count.

Submitting Digitized Artwork

If you have production ready digitized artwork, please follow the guidelines below:

We accept .DST and .PXF files.

Be sure to convert all text to outlines/curves.

Convert all colors to spot colors with Robison-Anton thread color numbers.

Keep the stroked paths to a minimum of 4 points. Anything less is not guaranteed to output clearly.

Make sure the artwork you are submitting is sized correctly to the desired print size.

Please note: If you are submitting your own digitized artwork, the embroidery will be done according to the specs outlined in your digitized file. We strongly encourage you to have us digitize your artwork if you are uncertain of the quality of your digitized file.

Submitting Non-Digitized Artwork

If you do not have digitized artwork ready for embroidery, there is a $55 vectorize/digitizing charge for our designers to convert your files into the proper format.

Please follow the guidelines below to prepare your design in non-digitized/vector format:

  • Use a professional design program such as Adobe Photoshop, Illustrator or Corel Draw to create your designs.
  • Resolution: Create your artwork at a minimum resolution of 200-300 dpi and scaled to size (the size to be printed).
  • Accepted Formats: The preferred format is vector format (.AI, .EPS, .PDF). Make sure to convert all text to outlines/curves.
  • If you do not have a vectored file, we will accept Adobe Photoshop PSD. We will also accept PNG, JPEG formats.
  • Be sure to include your thread colors using our Robison-Anton thread color chart.

Download Photoshop Templates if needed.

 Front or Back Template

  Left or Right Chest Template

  Hat Template

The artwork must be sized correctly to the actual printing size.

Note: We do not accept BMP or low quality images taken from the internet. As a rule – quality artwork yields a quality print. So take the time and invest in creating your artwork in hi-resolution.

Design Service

If you need a logo or design created for you, we offer design service for a fraction of what other screen printers would charge. There is a lot of work that goes into creating an amazing design so pricing will depend on the complexity of your request.

Personalization Options & Costs

For personalization (example: left or right chest names or credentials), these typically do not need to be digitized since we mostly use standard embroidery fonts. For fonts not listed, an additional charge will apply.

  • Choice of one, two or three lines of text
  • Each line is a maximum of 1″ tall
  • 1 LINE OF TEXT: $7
  • 2 LINES OF TEXT: $8
  • 3 LINES OF TEXT: $9

Below are the available fonts for personalization.

Thread Colors: Robison-Anton Chart

Here are the thread colors we use. Although it is not possible to PMS color match thread, there is a wide variety of thread colors to choose from. When placing your order, please include the thread name and number.

Ordering Process


After you receive your online quote and payment has been made, your order is moved into the design phase. Here is where our design team works on your logo. If you submitted digitized artwork, we ensure it meets our quality standards to achieve the best print possible. If we are creating a logo or you submitted non-vectored artwork, you will work with our designers to bring your creative ideas to life.

From there, you will receive an online proof of your design. We allow up to two (2) revisions without any additional charge. Once you approve the design, it’s off to production. Our production time is generally 7-10 business days – however, we strive to complete orders well within that time frame.

Production Time

Our standard production time is 7-10 business days (excluding weekends and holidays). Production time begins after customer proof approval and payment has been received.

Please note, production time does not include shipping and transit times. We generally ship via USPS and have no control over their delivery practices or times for delivery so please make sure you place your orders in plenty of time to account for shipping.



We use premium, high quality threads which come in a variety of colors to match your logo or design. Be sure to check out available colors below.


A Digitized file is created from artwork supplied by the customer or by our design team. The digitizded file serves as the road map and instructions to the embroidery machine to sew the design.


fast service

From artwork approval, our production time is typically 7-10 business days for embroidery orders. We do offer rush orders. Contact us for details.


Ordering is easy. First begin with browsing our site for apparel options. Once you have an idea of the type of apparel you would like, complete a quote request. Provide as much detail as possible. You may be asked to send us an image of your logo so we can better estimate the stitch count.

Our design team will review the information you submitted and send you a quote via email. From there, you simply pay the invoice and we begin your order – starting with your logo.