This is an excellent option to establish a corporate or professional appearance in your apparel. High quality threads available in a wide variety of colors will give you that professional image.learn more
How Do I Choose A Garment?
We’ve partnered with three of the largest suppliers of apparel and bring them to you in the form of product catalogs. With the latest styles and trusted brand names, you are sure to find everything you are looking for.
We separate them into three apparel catalogs.
- Catalog 1 (titled Company Casuals) is our main catalog.
- Catalog 2 also offers some amazing styles.
- Catalog 3 is our sports apparel catalog.
You can view all catalogs further down on this page.
Our standard production time is typically 7-10 business days (excluding weekends and holidays) on most items. Please note: Production time begins after customer proof approval and payment has been received. We do offer RUSH service at an additional charge.
Production time does not include shipping and transit times. We generally ship via USPS or UPS and have no control over their delivery practices or times for delivery so please make sure you place your orders in plenty of time to account for shipping.
The ordering process is easy.
- Begin with selecting a print option (screen print, embroidery, etc….)
- Next, get an idea of the type of apparel you need (t-shirts, hoodies, polo shirts, etc…). If you see a particular item you like, let us know.
- Determine the quantity you will need.
- Finally, complete the quote request form. Enter as much detail as possible about your project, including print colors and print locations.
It’s that easy! You will receive a quote shortly with an electronic invoice for payment. Simply pay online and your order is registered into our system for production.
Unfortunately, we can not accept orders placed over the phone. There is a lot of information that needs to be obtained in order to provide you with an accurate quote. We prefer you complete our QUOTE REQUEST FORM to ensure we understand your printing needs. This also creates an accurate history during the ordering process.
However, you are certainly welcomed to call, message or email us with any questions you may have. We are always happy to assist you.
After you receive your online quote and payment has been made, your order is moved into the design phase. Here is where our design team works on your logo. If you submitted hi-resolution artwork, we ensure it meets our quality standards to achieve the best print possible. If we are creating a logo, you will work with our designers to bring your creative ideas to life.
From there, you will receive an online proof of your design. We allow up to two (2) revisions without any additional charge. Once you approve the design, it’s off to production. From there, our production time is generally 7-10 business days – however, we strive to complete orders well within that time frame.
How do I check on the status of my order?
Our improved system now provides you with order updates and status notifications automatically via email. No need to log in anywhere, remember passwords or make numerous phone calls. We keep you informed throughout the entire production and shipping process.
Please note, if you are not receiving updates, check your email spam folder and add us to your contact list.
We do not print on customer supplied apparel for many reasons. Garments available directly to apparel decorators are specifically produced and manufactured to be printed on – being free from chemicals and hard detergents used for retail sold items. We can not guarantee quality of the print on retail purchased items so we don’t offer this as an option. Plus, you generally don’t save anything in trying to do so.
Rest assured, you are getting the absolute best pricing for your custom orders with UrbanFly Apparel.
Resolution determines how clear the image will look – the higher the resolution, the clearer the image and the better it will look in print.
When we reproduce images for print, the resolution needs to be high – ideally around 300 pixels per inch. If your artwork is not high-resolution, it will not print well at all.
For more information regarding artwork specifications, please visit the print method’s page you are interested in (screen print or embroidery).
Our BLOG SECTION has many useful tips on logo design.
We can create the perfect logo/design for you. We do charge for this service as this is labor intensive for our design team. Our rates are significantly discounted for our customers.
During the quote and design process, the more information you can provide our design team on what you envision, the better. This will make the artwork phase more efficient.
Every order will receive an online proof for customer approval. When viewing online proofs, please keep in mind these are computer generated versions of the overall layout and the finished product may look slightly different. The proof is to reference logo placement and to view colors selected for print. Everyone’s monitor /screen will display the colors in the proof slightly different. It is the customer’s responsibility to view the proof in it’s entirety and check for any errors. Once approved, changes can not be made to the design or layout.
Also, the type of garment, blend and color all affect the final print color. This is normal and we try our best to counter act this whenever possible.
All orders must be paid for in advance prior to the start of artwork creation and production. This is generally after your quote has been sent to you (based on the information you provided via our quote request form or through your project manager).
After you have been given a quote, it is valid for a period of 5 Business Days. Information used to provide you with an accurate quote comes from you (the customer). This information includes:
- Apparel selection
- Quantity ordering (including size breakdown)
- Artwork information
- Printing information
After you have been given the quote and would like to place the order, we will send you an electronic invoice for payment. Once payment has been received, your order will officially begin preparation for production.
This is a very good question and one we get often. Unfortunately, without additional information, this question is impossible to answer, as there are many factors that affect pricing.
You can view our BLOG POST on this topic if you like.
In order to provide you with a quote, there are a few things we would need to know – which include:
- The quantity you are looking to purchase
- The type of apparel
- Number of colors in your logo
- Number of locations you want your logo printed
- Do you have finished artwork for your logo
Browse our site for popular styles. When in doubt, contact us for a quote by filling out one of these forms.
The price listed on our site and apparel catalogs are for blank apparel – which does not include the print/decoration. This is a starting point in determining how much it will cost for your order.
SO HOW DO I KNOW HOW MUCH IT WILL COST?
We make it easy and put our pricing up front. Add the blank apparel pricing and decorating cost together. Complete the quote request form and our design team will get back to you as soon as possible with an amazing quote and any special promotions we may be offering.
We ship to anywhere within the continental U.S. utilizing USPS, UPS and FedEx. All orders are shipped via each carrier’s standard shipping times unless otherwise requested.
Follow the care instructions to get the most out of your apparel. We suggest hang drying of all garments as placing items in the dryer causes the materials to fade and fray over time.